How do I Book a New York City Vacation Package?
See your travel agent, book a package on the web via NYCTripQuote, call us at 877-NYC-TRiP, or email us at information@nyctrip.com.
When do you need my payment?
Payment in full is due at time of booking. If your travel date is at least 45 days from the time of booking and you prefer to pay in installments (additional charges apply) we may accept a deposit in lieu of full payment. No travel arrangements will be made on your behalf until we receive the appropriate deposit or full payment.
We accept Discover Card, MasterCard, Visa and American Express. Make checks payable to your travel agent. Under certain circumstances you will also be asked to sign and return a Tour Participation Agreement to us.
*--Minimum deposit amount is $200 per person plus the cost of non-refundable or specialty items such as airfare, theater, sports and event tickets or special functions. NYC TripQuote or an NYCVP Personal Vacation Planner will advise you of the minimum deposit requirements if you choose this option.
What about last minute bookings?
No problem. However there is a $25 service fee if we don’t receive final payment by 14 days prior to departure.
What is not included in the package price?
The prices advertised are in US Dollars and include all taxes applicable at the time of this publishing, as well as ticket handling/broker fees and service fees. Anything not specifically mentioned in this advertisement is not included, like meals, phone charges, rollaway beds or cribs, room safes, ice, parking, gratuities and health club fees. If the hotel offer complimentary meals, the hotel is responsible for the menu. Transportation to and from sightseeing pick-up points, and to and from theaters, is not included.
Can prices change?
Prices and included features can change at any time, but not after you pay in full for your package, unless circumstances occur out of the control of NYCVP such as, but not limited to, increase in tax rates or fuel-related surcharges.
Will I receive travel documents?
We will send travel documents, including hotel and sightseeing vouchers, airline itinerary information and theater or event tickets, approximately 2-4 weeks prior to your travel date.
What if my plans change after I’ve made a reservation?
We will certainly try our best to re-accommodate you. If you need to change dates or travel components, a $25 processing fee may be charged plus any additional charges by a hotel or transportation company (if any). However, due to air security regulations, names on airline records may not be changed.
Most airlines will require a service charge in order to make any changes, and some airlines will not allow changes of any sort to an itinerary once the first date of travel has commenced. It is your responsibility to insure that travel arrangements specified in our confirmation to you are correct. NYCVP cannot be responsible for mistakes, inaccuracies or miscommunication that is not brought to our attention immediately upon receipt of a confirmation.
What if I need to cancel?
For travel beginning January 1 through the 3rd Saturday in November
We will return all your money except as follows:
If canceled more than 30 days before departure, full refund less $50 per person plus supplier penalties.
If canceled 30 days or less before departure, full refund less $100 per person plus supplier penalties.
Supplier penalties may include 1-night hotel fee, cost of airline ticket and cost of theater or other event tickets, or special options.
For travel beginning the 3rd Sunday in November through December 31
We will return all your money except as follows:
If canceled more than 90 days before departure, full refund less $50 per person plus supplier penalties.
If canceled 60-89 days before departure, full refund less $50 per person plus 25% of hotel cost plus supplier penalties.
If canceled 31-59 days before departure, full refund less $50 per person plus 50% of hotel cost plus supplier penalties.
If canceled 30 days or less before departure, full refund less $100 per person plus hotel cost plus supplier penalties.
Supplier penalties may include 1-night hotel fee, cost of airline ticket and cost of theater or other event tickets, or special options.
Note that some hotels and transportation companies impose their own penalties which will be deducted from the refund. NYCVP may, in certain cases, impose a 100% penalty if the package is canceled within 72 hours of departure. Refunds will not be processed until: (1) all documents are returned to NYCVP, and (2) all monies are refunded to NYCVP from suppliers. Theater, event tickets and certain special options are not refundable. Ask at time of booking. Travel insurance is available for as little as $50 per person.
What about my flights?
If NYCVP books your airfare into New York City, we will try to accommodate your preferences for air schedules and seating, but this is not always possible. You or your travel agent should call the airline to verify seat selection and to reconfirm flights. You must show government-issued photo ID (that matches your name) at airline check-in counter, or you will be denied boarding. If you are flying internationally, including from Canada, you must possess and show a valid passport or you will be denied boarding.
What else should I know?
Don’t plan on checking into your hotel until at least 3pm, because your room probably won’t be ready. You must check out of your room by 11am or noon on the day of departure. Also, remember that any particular requests you make, like adjoining rooms, specific bedding or specific theater seats, are only requests, and are the responsibility of the particular supplier, not NYCVP.
NYCVP Disclaimer of Liability